Supporting our clients and staff: a message from Mactaggart & Mickel

As a family-owned business, our colleagues’ and customers’ health and welfare is our top priority. We are not alone in needing to take swift measures in response to the coronavirus outbreak.

Mactaggart & Mickel has taken all possible steps to ensure that the latest guidance on coronavirus is followed. In response to this, our Offices, Sites and Timber Kit Factory have now closed.

There will be further notification in due course when it is deemed safe to re-open the business.

For our homeowners within their 2 year warranty in the event of an emergency (loss of power, water or heating) please continue to use the telephone numbers provided in your handover folder and on our website.

Should our emergency cover providers need to close then please contact a local provider. Your local authority may be able to advise as cover may be limited.

We’d like to say a heartfelt ‘thank you’ to our customers and our colleagues for their support and understanding at this difficult and challenging time.

Mactaggart & Mickel


Emergencies are defined as loss of power, heating or water. If you have any emergency outwith our site working hours you should contact:

  • (In Scotland) The Macdougall Group

         Tel: 0800 975 1234

  • (In England) Safeguard

         Tel: 01207 503293


Storm or Extreme Weather Damage

Damage caused to your property due to storm or extreme weather conditions such as burst pipes, failed guttering or roof tiles coming off, will not be covered and you should contact your insurance company.