Emergencies are defined as loss of power, heating or water. If you have any emergency out with our site working hours you should contact:

  • (In Scotland) McDougall Group 

         Tel: 0800 975 1234

  • (In England) Safeguard

         Tel: 01207 503293


Storm or Extreme Weather Damage

Damage caused to your property due to storm or extreme weather conditions such as burst pipes, failed guttering or roof tiles coming off, will not be covered and you should contact your insurance company.